It’s time to sharpen the saw
Merlin CEO Mike Pnematicatos looks at ways you can sharpen the saw by changing some habits and becoming more effective in every aspect of life.
6 social media trends for resorts in 2022
As surveys confirm people are travelling again, we look at social media trends and techniques resorts can implement to connect with customers and beat their competitors.
Work From Home App – Update
Mike Pnematicatos, the CEO and Chief Architect at Merlin Software shares an update on how the Merlin team is responding to remote working on a permanent basis. And it is looking good so far! Mike also provides further information on…
How to improve your delegation skills
Top tips on how resort managers can improve their delegation skills and make delegation work for everyone on their team.
Building relationships while working remotely
Can you build relationships while working remotely and never seeing or meeting your colleagues? Merlin CEO Mike Pnematicatos believes you can.
10 Ways to improve resort operations
Resort managers know improving resort operations is a constant undertaking. We look at 10 top practices and techniques that could help improve performance.
Merlin’s technical terms glossary
If you're a little confused by the technical terms we use, we've put together this short guide to some of the most frequently used terms.
How to avoid CX strategy blunders
Three CX strategy mistakes to avoid when developing inititiatives to provide authentic customer experience in the hospitality sector.
Adapt or die in 2022
Merlin Software CEO, Mike Pnematicatos, explains how his principle of Adapt Or Die will bring new functionality, services and apps for our customers in 2022.
Resort Digital Transformation with Merlin
Digital Transformation may seem daunting but, with the right software partner, can prove hugely beneficial for resorts of all sizes.