Welcome to Merlin Software for Vacation Ownership’s Back Office Outsourcing Services!

At Merlin Software, we understand that running a vacation ownership resort can be challenging. There’s a lot to keep track of between managing reservations, maintaining customer satisfaction, and ensuring compliance with regulatory requirements. That’s why we offer back-office outsourcing services designed to help you streamline your operations and focus on what you do best.

Our back-office outsourcing services are tailored to meet the specific needs of vacation ownership resorts. Just pick the services that you want assistance with. Here are just a few of the ways we can help you:

Reservations Management:

We offer a full range of reservation management services, including managing online booking enquiries, processing payments, and managing inventory.

Member Services

Our team of experienced customer service representatives is available to assist your members with their inquiries about their membership/ownership and annual maintenance fees.

Accounting & Financial Services

We can provide you with complete accounting and financial services, including accounts payable and receivable, rental pool management, VAT reporting and submission, budgeting, audits and financial reporting.

Maintenance Fee Billing

We offer a full annual maintenance fee billing service, including raising invoices, sending monthly statements by email, collecting and receipting payments, processing direct debits, debt collection up to handover, and reporting.

Sales Support

We can provide you with sales support services, including ownership changes for private resales and managing any fees related to these changes. For new sales, we can provide debt collection on new sales and exchange company enrolments.

At Merlin Software, we use our Merlin Classic Software and web app tools to deliver efficient, accurate, and reliable back office outsourcing services to our clients. Our team of experienced professionals is dedicated to ensuring your success and satisfaction.

If you’re looking for a partner you can trust to handle your back office outsourcing needs, look no further than Merlin Software for Vacation Ownership. Contact us today to learn more about how we can help you streamline your operations and grow your business.

Outsourcing Back-Office Tasks & Functions

Outsourcing back-office functions to third-party service providers like Merlin Software can help your business save time, reduce costs, increase flexibility, access specialized skills and expertise, and enhance data security.

Why Outsource Back-Office Functions At Your Resort

Outsourcing back-office functions like accounting to third-party service providers like Merlin Software for Vacation Ownership can offer numerous benefits for businesses in the vacation ownership industry, such as resorts, management companies, and clubs.

Book a demo today if you want to find out how Merlin Software can support your resort.

BOOK A DEMO