Merlin Enterprise Software has been developed by Mike Pnematicatos who has over 35 years’ experience in the timeshare and fractional industry. Our clients choose Merlin Software over others because they can trust Mike and the Merlin team to understand their needs and deliver premium software on time and on budget.
Mike Pnematicatos
Chief Architect
Mike is an internationally known and respected authority on all types of vacation ownership including timeshare, fractionals and points clubs and is the chief architect for Merlin Software.
Martine Pnematicatos
Director of Global Operations
Martine is responsible for the financial affairs of the business besides her normal duties relating to project management, software development and staff management.
Kyle Pnematicatos
Director of Technology & Infrastructure
Kyle is responsible for all IT matters, project management of specific clients as well as managing the head office in Mike’s absence. He ensures that all servers, networks and hardware are operating under optimum conditions and is responsible for planning the future expansion of IT resources.
Jeetesh Daya
Senior Software Developer
Jeetesh has been involved with the development of Merlin Software since its inception. His knowledge of the industry and his being an excellent programmer and software developer has been invaluable.
Mark Thomas
Head of Sales
Mark Thomas joined Merlin Software in 2020 as head of sales after a long career in the travel and technology sectors and is based at our Barcelona office.
Ashvin Bhuttoo
Software Developer - Web Apps
Ashvin Bhuttoo is the team lead and software developer in the Merlin Web Apps team and works from Merlin Software's Mauritius office.
Tonia Dalbock
Project Manager - System Configuration
Tonia Dalbock is an accomplished project manager and administrator, and at Merlin Software, her special focus is on system configuration.
Jacques Steyn
Chief Trainer
Jacques Steyn is Merlin Software’s chief trainer specialising in accounting, data management, template creation, reporting, support and HTML.
Garth Arenz
Project Manager - Web Apps, Web Services
Garth Arenz is a Merlin Project Manager with a particular focus on Web Apps, Web Services, Rental Rate Cards and Channel Manager Integration.
Kamlawtee Ragoo
Project Manager - Web Apps, Data Uploads
Mauritius-based Kamlawtee Ragoo is a Project Manager with a special focus on Web Apps, data uploads and providing after-sales support.
Renu Jophy
Software Developer - Merlin Classic
Renu Jophy is a software developer with a special focus on Merlin Classic Software and the Back Office Accounting Module.
Nakita Bornman
Project Manager - Points Club, System Configuration
Nakita Bornman is a Project Manager focusing on points clubs and logic, workflow design (specifically UI/UX interactions) and reservations.
Riana Lambrechts
Project Manager - PMS, Front Desk Operations
Riana Lambrechts is a Merlin Project Manager, focusing on PMS and Front Desk Operations and assisting with Support Administration.