Smarter Integrations, More Control, and Greater Accuracy
At Merlin Software, we’re always working to refine, simplify, and strengthen how you manage your resort operations. Our October 2025 update introduces new enhancements designed to give teams greater control, streamline payments, and improve visibility — all while continuing to deliver the seamless experience your owners, guests, and members expect.
Here’s what’s new this month:
1 Contact Name Audit Report – Bank Account Edit Tracking
Accuracy and accountability are key in every resort operation — and financial transparency starts with knowing what’s been changed and when.
With this enhancement, the Contact Name Audit Report now records edits to bank account information. Every time a user makes a change, Merlin automatically logs it, providing a transparent and traceable record.
What it means for you:
- Improved audit trails for compliance and internal controls.
- Greater accuracy in financial data management.
- Clear visibility into updates for better reporting and transparency.
This small but powerful update helps resort administrators and finance teams stay on top of every detail, ensuring complete confidence in your financial records.
2 Payment Gateway Integration – Flywire
A significant step forward for resorts managing international payments.
Merlin Software now integrates with Flywire, a global payment platform that simplifies cross-border transactions. With this new integration, resorts can securely process payments from owners and guests worldwide, directly through the Merlin platform.
Benefits include:
- Faster and more convenient payment options for clients.
- Reduced manual processing and reconciliation.
- Seamless international transactions with real-time tracking and security.
For resorts that manage multi-currency payments or international ownership programs, this integration helps make global financial management effortless.
3 Stop Credit Interest Calculation – Instalment Logic Update
We’ve enhanced how Merlin handles on-the-fly instalments to prevent unnecessary credit interest being raised in the ND Account. This is a setup-related update designed to keep your financial processes accurate and balanced.
What it means for you:
- Prevents incorrect credit interest calculations.
- Ensures more precise accounting within instalment plans.
- Reduces the need for manual corrections or reconciliations.
This improvement strengthens Merlin’s core accounting logic, giving finance teams even more confidence in automated billing and reporting.
4 New Booking Dates Option – “In Occupation” Date Field Added to CDE
Managing reservations just got easier.
A new “In Occupation” date field has been added to the CDE (Central Data Entry) page when the booking source is included. This feature improves date tracking for bookings and gives users a clearer view of a guest’s actual stay timeline.
Key advantages:
- Better accuracy in reservation reporting.
- Simplified management of booking timelines.
- Improved coordination between the front office and housekeeping.
For resorts juggling multiple booking sources or dynamic schedules, this new field adds another layer of precision to your day-to-day operations.
Constantly Evolving to Meet Your Needs
Every Merlin Software update is designed to improve efficiency, accuracy, and the guest experience while reducing your teams’ workload. Whether it’s integrating new payment solutions or refining financial logic, our goal is to ensure that you always have the tools to manage your resort business confidently.
Learn More About Merlin Software
Discover how Merlin’s fully integrated, cloud-based platform can simplify your operations from sales and marketing to property management, accounting, and owner services.
Let’s start a conversation about how Merlin Software can support your property’s success.
Contact Mike Ashton today to learn more or to schedule a personalised demo at mike.ashton@quickmerlin.com
