About Merlin Software
Merlin Enterprise Software has been developed by Mike Pnematicatos who has over 35 years’ experience in the timeshare and fractional industry. Our clients choose Merlin Software over others because they can trust Mike and the Merlin team to understand their needs and deliver premium software on time and on budget.
Welcome to Merlin Software, your technology partner for resorts, vacation ownership properties, fractional resorts, and HOA communities. Our journey began out of necessity in 1988, when our chief architect, with over 40 years of direct industry experience, developed a management system tailored to our own timeshare projects.
This hands-on experience—from building and selling products to managing resorts and leading sales teams—provides us with a unique insight into your business challenges and needs.
We’re more than just software; we’re a family-run business with a global presence, offering not only innovative, cloud-based solutions but also expert business advice. Our commitment to forward-thinking technology and affordable functionality, all in a single, integrated application, is what sets us apart.
We understand your business because we’ve lived it, and we are dedicated to helping you succeed with our cutting-edge, SaaS-based platform.
Our Team
Mike Pnematicatos
Chief Architect
Mike is an internationally known and respected authority on all types of vacation ownership including timeshare, fractionals and points clubs and is the chief architect for Merlin Software.
Michael Ashton
SVP, Resort Partnerships & Revenue Generation
With a track record of pioneering growth and forging high-value relationships, Mike Ashton returns to Merlin at a pivotal time when Australia represents one of the most mature yet underserved markets in vacation ownership technology and where outdated on-premises systems still dominate.