Data Protection Framework
EasyMerlin International has completed applicable Privacy Impact Assessments (also known as Data Protection Impact Assessments under GDPR) for activities related to this website, and these are available upon request from the EasyMerlin International’s Data Protection Officer (see Section 9).
1. Customer and Citizen Data
You may decide to send us your personal information via this website if you are seeking more information, requesting to attend one of our demonstrations, or for other similar purposes. Your decision to disclose your personal data is entirely voluntary, and by doing so, you are taking an affirmative action by providing us with specific consent to use your personal data only for the purposes for which you have disclosed it to us.
EasyMerlin International may access and use your personal data only for the purposes for which you have submitted it to us to (a) provide information to you, (b) make contact with you, (c) provide services to you, or (d) maintain the operations and security of the website and services we provide to you. We will not use your personal information for any other purposes, for example for the communication of marketing materials, unless we have your specific consent that permits us to do so.
We will, at all times, handle and store your personal data in accordance with industry best practice aligned with ISO27001, the international standard for information security. This includes the activities and procedures undertaken by our own personnel and authorised third parties (see Section 5), and the technical controls which we have implemented to prevent unauthorised access, compromise or theft of information from our applications, supporting computer systems and premises.
2. Sensitive Personal Data
GDPR specifies a set of personal data categories which are “sensitive”, and which require special consideration by Data Controllers. This website, and any services available from this website, do not knowingly collect or process any sensitive personal data, and supporting Privacy Impact Assessments (also known as Data Protection Impact Assessments under GDPR) are available upon request from the EasyMerlin International’s Data Protection Officer (see Section 9).
3. Children’s Personal Data
This website, and any services available from this website, are not directed to children under the age of 13. If you learn that a child under the age of 13 has provided us with their personal information without having parental consent, please contact the EasyMerlin International’s Data Protection Officer (see Section 9) immediately so that we can take appropriate action.
4. Customer and Citizen Data Rights
As prescribed within data protection regulations, you have specific rights connected to the provision of your personal data to EasyMerlin International using this website. These include your rights to request we:
- Confirm to you what personal data we may hold about you, if any, and for what purposes
- Change the consent which you have provided to us in relation to your personal data
- Correct any inaccurate or incomplete personal data which we may hold about you
- Provide you with a complete copy of your personal data for you to move elsewhere
- Stop the processing of your personal data, whilst an objection from you is being resolved
- Permanently erase all your personal data promptly, and confirm to you that this has been done (there may be reasons why we may be unable to do this)
To contact EasyMerlin International, please see Section 9 below.
If EasyMerlin International does not address your request, or fails to provide you with a valid reason why we have been unable to do so, you have the right to contact the Information Commissioner’s Office to make a compliant. They can be contacted via their website (www.ico.org.uk) or by telephone 0303 123 1113.
5. Declaration of Sub-Processing
To make an informed decision on whether to provide your personal data to EasyMerlin International using this website, we need to make you aware of the following organisations who act as Data Processors for us in the provision of our services to you:
- EVC Marketing based in the United Kingdom, who processes data for marketing purposes, including arranging demonstrations and client liaison on behalf of EasyMerlin International. EVC Marketing is registered with the Information Commissioner’s Office for the UK Data Protection Act with registration number A8253934.
- QuickMerlin based in South Africa who processes data for training, service implementation, product development, and support purposes on behalf of EasyMerlin International.
The activities within which each of these Data Processors participates have been recorded within the applicable EasyMerlin International Privacy Impact Assessment records (also known as Data Protection Impact Assessments under GDPR) and these are available upon request from the EasyMerlin International’s Data Protection Officer (see Section 9).
6. Website Cookies
Cookies are small text files sent by us to your computer, and from your computer or mobile device to us each time you visit our website. They are unique to you or your web browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser session. Persistent cookies last until you or your browser delete them, or until they expire.
7. External Links
This EasyMerlin International website may include relevant hyperlinks to external websites not controlled by us. Whilst all reasonable care has been exercised in selecting and providing any such links, you are advised to exercise caution before clicking any external links. We cannot guarantee the on-going suitability of external links, nor do we continually verify the safety or security of the contents which may be subsequently provided to you. You are advised, therefore, that your use of external links is at your own risk and we cannot be responsible for any damages or consequences from your use of them.
9. Contacting EasyMerlin International
The Data Protection Officer
St Helier, Jersey, JE2 3TP