+1 646 233 3503 | +44 870 803 4418 | +27 21 763 4200 info@quickmerlin.com
Merlin Software for HOA Resorts is a secure, cloud-based software solution that is ideal for mature resorts now under the control and management of the homeowners association. It includes all the functionality required to run a single site development with no requirements for expensive hardware, software licences, or IT resource. Download the latest product sheet.
Key Features

Built for HOA-managed resorts

Serious software for mature resorts – whatever their age, size or location with all the functionality required to operate a single-site, fixed or floating week resort.

Quick to install

Quick to install, simple to use with no need for additional IT resources or equipment. Resorts just need a PC and an internet connection to login and go.

Marketing

Communicate with your owners and guests, send out member newsletters, general communications, pre-arrival emails and post-departure questionnaires – as well as being your own CRM tool to track and manage everything you send.

Sales

Manage your owners and your ownership inventory with an updated member register so you know who owns what now – and what they owned in the past. Then handle all changes of ownership and private and resort-based resales.

Reservations management

Administer all owner reservations whatever product they own (fixed or floating), handle owner exchange activity including banking and inbound exchange guests and operate an owner rental program with easy-to-operate funds distribution and travel agent commissions.

Reception management

Check your owners and guests in and out, run guest accounting with cashiering, shift changes and night audit and liaise directly with housekeeping and maintenance. Then take advantage of Merlin’s APIs to third party point-of-sale, telephone and key-card systems.

Accounting

Undertake all accounting activity with Merlin’s fully integrated accounting package with industry specific features such as integration with your data, annual maintenance fee billing, statement delivery, sales and annual fee collections, commissions and mortgage finance.

Reporting

Maintain control with real time reporting and a choice of hundreds of industry standard report templates. Develop custom document templates for all types of documents including sales contracts, reservation confirmations and statements with all documents and communications stored permanently in the software.

Online capabilities

Integrate Merlin into your website allowing members to update contact details, check ownerships, review account information, make payments online, review and update reservations, deposit weeks to the rental program or exchange company, pre-order items and print reservation confirmations.

Great value for money

Merlin Software for HOA Resorts is great value for money. Resorts just pay a small set-up charge and a low-cost monthly fee which includes five hours of support per month. They will always access the latest version of the software – no upgrade or enhancement fees ever.

Merlin Software for HOA Resorts  Case Study
Merlin Software for HOA Resorts Case Study
{"popup_fix":"false"}

Required

To access Merlin Software for HOA Resorts, resorts need to have PC/workstations with an internet connection.

Not required

Merlin users do not need LAN servers, communication links, IT departments or contractors to manage local servers. Resorts utilise Merlin’s high-speed cloud servers free of charge.

So what’s included?

Everything you need to run your entire resort operation – no other software required.

Merlin Software for HOA Resorts
POA
  • One property deeded timeshare
  • Up to 100 units
  • Up to 5 users
  • Set up
  • Data migration (20 hours)
  • Online training (20 hours)
  • No monthly license fees
  • All software upgrades
  • Member/owner management
  • Annual maintenance fee receivables
  • Member/owner reservations
  • Exchange inventory management
  • Inbound reservation management
  • Rental management
  • Property management
  • Front desk functionality
  • Full accounting package
  • 5 hours of support/month
Merlin Software for HOA Resorts + owner website integration
POA
  • One property deeded timeshare
  • Up to 100 units
  • Up to 5 users
  • Set up
  • Data migration (20 hours)
  • Online training (20 hours)
  • No monthly license fees
  • All software upgrades
  • Member/owner management
  • Annual maintenance fee receivables
  • Member/owner reservations
  • Exchange inventory management
  • Inbound reservation management
  • Rental management
  • Property management
  • Front desk functionality
  • Full accounting package
  • 5 hours of support/month
  • Owner website integration
  • Owner login and password
  • Personal details
  • Ownership details
  • Account details
  • Reservation details
  • Credit card API for online payments
  • Floating time booking engine*
  • Five hours of support per month
Merlin Software for HOA Resorts + Owner Website Integration + Rental Booking Engine
POA
  • One property deeded timeshare
  • Up to 100 units
  • Up to 5 users
  • Set up
  • Data migration (20 hours)
  • Online training (20 hours)
  • No monthly license fees
  • All software upgrades
  • Member/owner management
  • Annual maintenance fee receivables
  • Member/owner reservations
  • Exchange inventory management
  • Inbound reservation management
  • Rental management
  • Property management
  • Front desk functionality
  • Full accounting package
  • 5 hours of support/month
  • Owner website integration
  • Owner login and password
  • Personal details
  • Ownership details
  • Account details
  • Reservation details
  • Credit card API for online payments
  • Floating time booking engine*
  • Five hours of support per month
  • Rental booking engine website integration
  • Login and password
  • Personal details
  • Account details
  • Reservation details
  • Credit card API for online payments
LOGIN