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Online Capabilities

Online capabilities

Integrate Merlin’s functionality into your resort's website and give your owners and guests a great online experience. Allow owners to update contact details, check ownerships, review their accounts including account balances, transactions, and statements, make payments online, review and update…

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Reporting And Documentation

Reporting and documentation

Maintain control with real-time reporting and business intelligence with a choice of hundreds of industry standard report templates – or produce your own custom templates for all types of documents including sales contracts, reservation confirmations, and statements with all documents…

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Back Office And Accounting

Back office and accounting

Merlin’s fully integrated back office and accounting package includes all the functionality offered by the best accounting software available plus integration with your data, annual management fee billing, statement delivery, sales and annual fee collections, commissions and mortgage finance. Want…

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Property Management System

Property management system

Merlin's property management system combines every feature of a hotel management system with the added advantage of integrating your timeshare activities. Incorporating functionality that handles front desk reception, all reservations types, maintenance, concierge, housekeeping, inventory management, owner servicing, night audit,…

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Sales

Sales

Manage your owners and your sales ownership inventory with an updated member register so you know who owns what now - and who owned what in the past. Then handle all changes of ownership and private and resort-based resales including…

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Marketing

Marketing

Communicate with your owners and guests with Merlin’s Marketing Communication Delivery Engine, which will send out member newsletters, general communications, pre-arrival emails and post-departure questionnaires - as well as being your own CRM to track and manage everything you send.

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