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Upgrades And Enhancements

Upgrades and enhancements

It's simple. With Merlin Software, you will always receive the latest version of our cutting-edge software delivered to your device. There are no upgrade charges - ever. Looking for custom enhancements? Then we can work with you to develop Merlin…

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Online Capabilities

Online Capabilities

Integrate Merlin’s functionality into your website and give your owners and guess a great online experience. Allow owners to update contact details, check ownerships, review their accounts including account balances, transactions and statements, make payments online, review and update reservations,…

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Documentation

Documentation

Develop customised templates for all types of documents including sales contracts, reservation confirmations and statements with all documents sent stored permanently in Merlin Software – including signed and scanned sales contracts.

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Business Intelligence

Business Intelligence

Merlin’s reporting functionality provides meaningful knowledge and insight into your performance. Using the latest reporting software from SAP's Crystal Reports, teams will be empowered to make agile decisions in order to move your business in the right direction. Merlin’s reporting…

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Back Office And Accounting

Back office and accounting

Your complete accounting solution combining a double entry, multi-company, multi-currency accounting package with timeshare-specific functionality. Including all the functionality of a quality accounting package, this module raises annual maintenance fee invoices, receipts payments, handles commissions, maintains price lists and rates…

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Reservations

Reservations

A powerful and intuitive tool to create and manage all reservation inventory, make reservations for owners, exchange guests, and rentals and track rights and usage. Merlin creates different ‘pools’ of reservation inventory and it is quick and simple to move…

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Property Management

Property Management

Combines every feature of a hotel management system with the added advantage of integrating your timeshare activities. Incorporating functionality handles front desk reception, all reservations including rental and exchange, maintenance, concierge, housekeeping, inventory management, owner servicing, night audit, guest accounting…

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Sales

Sales

Take control of the sales process, whatever the product and wherever you sell. Monitor your sales performance, allocate and track tours, assign gifts and gather sales data. Manage your inventory, handle all sales activity from raising contracts, cessions and conversions…

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Marketing

Marketing

All you need to manage your leads from initial contact to closing – and beyond. Add details once and track the lead through the tour process to ownership and beyond to reservations and billing. Designed to be your complete CRM…

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